Privacy Policy

1. Introduction

WP Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

• Name and contact information (email, phone number, address)
• Company name and job title
• Payment and billing information
• Project requirements and communications
• Any other information you choose to provide

Usage Data

• IP address and browser type
• Pages visited and time spent on pages
• Referring URLs and exit pages
• Device information and operating system
• Geographic location data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See our Cookie Policy for more details.

3. How We Use Your Information

We use collected information for various purposes, including:

• Providing, operating, and maintaining our services
• Processing transactions and managing client relationships
• Sending project updates, invoices, and communications
• Responding to inquiries and providing customer support
• Improving our website and services
• Analyzing usage patterns and trends
• Detecting and preventing fraud or security issues
• Sending marketing communications (with your consent)
• Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Secure data backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

• Client project data: Duration of engagement plus 7 years
• Financial records: 7 years for tax and accounting purposes
• Marketing data: Until you opt-out or request deletion
• Website analytics: Up to 26 months

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances
• Object: Object to processing based on legitimate interests

To exercise these rights, please contact us at privacy@wpagency.space.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Marketing Communications

With your consent, we may send you marketing communications about our services, industry insights, and special offers. You can opt-out of these communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us at unsubscribe@wpagency.space
• Updating your communication preferences in your account settings

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your personal information.

13. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing your data includes:

• Performance of a contract with you
• Compliance with legal obligations
• Your explicit consent
• Legitimate business interests

14. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We will notify you of any material changes by posting the new privacy policy on this page and, where appropriate, by email.

15. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: hello@wpagency.xyz
Website: wpagency.xyz